FAQs

Where are you located?


Bad Madge is located in the South Park neighborhood of San Diego, California. Our address is 2205 Fern Street, San Diego, CA 92104.




What is your return policy for items?


Due to the nature of our products ALL SALES ARE FINAL! No exchanges, refunds, or returns.




What kind of items do you sell?


We typically sell vintage, retro, resale, and handmade items from local/indie designers. We mostly focus on mid century but do have a range of items from other eras. We have clothing and fashion accessories as well as furniture and home goods.




What are the shipping options?


For certain items available both online and in store we do ship. However depending what the items are, we may use a third party service. To learn more please look at our shipping policies.




Are you a thrift store?


No, Bad Madge is not a thrift store. We are a highly curated vintage boutiqe.




Where do you buy your items?


Here at Bad Madge we pride ourselves on the variety we offer to make a unqiue customer experience. So in selling a variety we buy in variety. Whether it be resale items, indie designer items, or consigners and pickers. We get items from all over with tons of amazing stories, history, and feel good nostalgia.




Do you sell costumes?


We are not technically a "costume" shop. But we definitely can help and have alot of fun with our customers in putting together outfits for costumes and certain occasions!




I'd like to do a photoshoot/film on site.  Can I do that?


On site photoshoot/filming depends on certain factors involved. To learn more please contact us at 619-285-1668.




Do you rent clothing or do "pulls" for photoshoots?


Absolutelty! However it does depend on specific details of the shoot aligning with our rental policy and procedures. Click here to learn more.




What forms of payment does Bad Madge accept?


We accept cash and all major credit cards. NO CHECKS ACCEPTED!




Do you do In Store purchase pick up?


Yes, local online purchases are available for in store pick up.




How do I contact your company if my question isn’t answered here?


Check out or Contact page to see the best way to contact us directly. We'd be happy to help!




Do you have layaway?


Yes, we do have a 30-day layaway option. Your initial down payment must be 1/3 of the item price plus tax. After that you have 30 days to complete purchase and can make any amount of payments within those 30 days.




What are your store hours?


Our store hours include the following: Sunday: 11am - 4pm Monday: 11am - 4pm Tuesday: 11am - 4pm Wednesday: 11am to 4pm Thursday: 11am to 4pm Friday: 11am to 5pm Saturday: 11am - 5pm




What is your hold policy?


If you see an item that you are interested in, you can contact us by phone and place that item on hold. Keep in mind we only hold items for 24 hours.




When will I receive my order?


Orders are typically shipped out every Tuesday and Friday. The standard order receivement is typically 4-8 business days. But delivery times are dependent upon the USPS or third party shipping service.




Do you ship internationally?


We currently only ship within the U.S. and Canada only. Keep in mind Canadian shipping costs are 20% more than average shipping fees.




How much does shipping cost?


Shipping cost depends on the item. However, Canadian shipping is 20% more that standard shipping price.





South Park, San Diego, California

© 2011 Bad Madge & Co